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  • Is Shipping Discreet?

    All orders are shipped in a plain cardboard box and the shipping label and billing statement will identify our company as "ILF,Inc." there will be no other identifying information on the outside of...

  • Delivery Times - EU (UPS)

    Please review this Map for average delivery times to your address:

  • Canada Post - CA

    Please use this link to track your package: https://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber?execution=e1s1

  • CC Declined/Error

    If you are declined or receive any other errors during checkout we recommend calling in immediately so that one of our agents can assist you in completing the order. A CC may be declined for sever...

  • Sticky Sleeve?

    Due to manufacturing restrictions we are unable to pre-powder all of our sleeves. It is perfectly normal to receive a sleeve that seems shinier than previous sleeves.    The sleeve is still 100% us...

  • How Do I Cancel My Order?

    To request an order be canceled please contact us via the Contact Us page.  For the quickest results, please provide order number, email address and phone number used on the order: https://www.fles...

  • Delivery Times - CA

    Please review this Table for average delivery times to your address:     * Business days. Some exceptions apply. For more information on where you fall on this scale please visit this link: Ca...

  • Couriers Please - AU

    Please use this link to track your package: http://www.couriersplease.com.au/ezytrak

  • Cannot Check Out

    This can be caused by several things, please try all of the following troubleshooting steps: Our site can encounter issues on mobile devices. Please use a PC, Mac or Laptop to place your order. If...

  • How Do I Return a Package?

    You are welcome to return any unused and unopened merchandise for a full refund of the product value within 30 days from the delivery date. Due to the nature of our product, no refunds or credits w...